It is March 2021 and over the last year, we have seen many businesses crumble under the weight of the pandemic. Although many organizations have had to throw in the towel and give up, there are many that have remained resilient throughout the pandemic. Technology was a huge enabler of many organizations’ success. Many of the businesses that were prepared to switch from physical workplaces to digital workplaces were able to adapt and stay working. Most of the businesses that were not prepared to make the switch, perished as a result of the pandemic. If you are wondering why it is necessary to initiate a digital transformation, just take a look around and notice how the business world is adapting.
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What is a Digital Transformation?
In the business realm, a digital transformation is when the entire business is shifted from a completely physical entity into a digital one. An example is when a store transforms from a brick-and-mortar physical store to an online store. Some companies, such as restaurants, are not able to turn themselves into a complete online store, for obvious reasons. Instead, they transform a large part of the way that they do business into a digital way. They can allow customers to look at the menu, order online, then facilitate a method where the food is picked up from them, or delivered to them.
Websites and Mobile Apps
Websites and mobile applications have become staples in the business world. Most of the people that live in the United States own and use mobile phones on a regular basis every day. From staying connected on social media to paying for various services online, people love their phones. Smartphones are convenient and easy to use. Most of the children growing up in the world today are tech-savvy and know how to use them very well. This is exactly why every business should have a website and a mobile app. Part of a digital transformation is when a business can connect with its people effortlessly through technology.
Digital Mailrooms
Another facet of digital transformation is the digital mailroom platform. The way that it works is a business hires a third party to receive all of their incoming mail then turn it into digital mail. The physical mail is received at a mailing address where it is sorted, opened, scanned then digitized into a sophisticated software platform that allows users and admins to receive and process digital mail. The software will be able to track, process, and send the mail to the recipients it is intended for. Every bit of this process is done hands-free so that no employee has to ever touch a single piece of it.
Digital mail is an excellent alternative to physical mail because it is very secure, easy to track, and can speed up the response time needed for sensitive mail incredibly. With paper mail, using the mail service can take days to get from one place to another. With digital mail, everything is instant and can be done in a manner of seconds.
Making The Choice to Transform
For some reason, there are still many businesses out there that are hesitant to perform a complete digital transformation. For now, a partial transformation will work for the most part. However, the way that technology is evolving and businesses around the world are evolving alongside it, it won’t be long until every business will either have to transform or get run over by the businesses that are doing it. The digital age is here, and it doesn’t look like it is going to stop any time soon.